Last year, in September 2017, one of the major software system suppliers to British Airways experienced a dreadful glitch in their system. It was holiday season; their system experienced a power failure and the check-in system was down for 15 minutes. This led to chaos and 600 flights were delayed. Thousands of customers filed complaints and more than 70,000 angry customers were created. This negatively impacted the company’s image among customers. This turned out to be a nightmare for the QA team.
Customer experience plays a vital role in the success of a business these days. No one can afford to risk it. We have witnessed many instances in the past decade where a small software glitch has ruined the profitability of the company.
Keeping this scenario in mind, we are listing down ways how automated test management software can benefit the airline industry.
1. Quicker Feedback
Automation testing services the purpose of relief for validation during different stages of a software project. This enhances communication among product owners, designers, and coders. It allows potential glitched to be instantly corrected. Automated test management software ensures greater efficiency of the development team.
2. Fast-tracked Outcomes
Plenty of time is saved for the enormous and intricate system, due to quick implementation of the automated testing. This enables testing to be carried out continually, delivering fast-tracked outcomes every time with lesser time and effort.
3. Reduced Business Expenses
We all know that the initial investment in the testing may be higher, automated testing can save companies a lot of money. This is mainly because of the decrease in the time allocated to run the tests. It leads to a good quality of work, thereby diminishing the requirement for fixing the glitches after release and cuts project costs.
4. Earlier Detection of Defects
The documentation of the software defects has become very easy for the testing teams. This assists to enhance the complete development speed while guaranteeing correct functionality across areas. If the defect is identified at the earlier stage, it becomes cost-effective to fix glitches.
5. Quicker Time-to-Market
Test automation plays a very important role in reducing time-to-market by permitting persistent evaluation of test cases. After being automated, the test library execution is quicker and runs longer in comparison with manual testing.
6. Information Security
The efficiency of testing will be mainly reliant on the quality of the test data you utilize. Manually producing quality test data is time-consuming and as a consequence testing is frequently performed on copies of live databases. Automation solutions can assist to create, manipulate and protect your test database., which allows re-usability of your data time.
This is how an airline industry can be benefited if they implement automated test management software.