Businesses and their models have started changing considerably over the past several years in multiple ways. For one, a lot more effort is required to make sure that your business is marketed in the proper channels now. It’s not enough to be listed in the phone book or rely on word of mouth to increase your sales. It’s also become more reliant on technology and using automation to increase and keep track of a variety of services including customer relations, content management, service requests, and other things that used to be done by hand if at all.
The first way you can tell that businesses have changed are through the way the business model itself has changed. For instance, look at the rise of the paperless office idea. Businesses were believed to be made on paper many years ago, yet the paperless business is becoming more popular because it is keeping up with the rise of technology. While there aren’t any completely paperless businesses yet, they seem to make it easier to keep documents in one place without having to worry about them. Instead of having to rely on physical filing cabinets to keep your information safe and secure, you can now upload documents into an online system to keep them all in one place and easily accessible to everyone. And while it does still have some problems to work out, you have to admit that it’s much easier to utilize this kind of business strategy now than it was twenty or thirty years ago.
The way employees and clients interact with each other is another important factor to the evolving workplace. Much like the ideas of a paperless offices, the experience has changed with the rise of technology. A lot of businesses use emails and automated messages as their primary form of communication with their clients today, using it for everything from personal communication to order confirmations and updates. While businesses that used to focus on being tech-savvy were considered too complicated and impersonal compared to competitors, now that’s exactly what customers are looking to find. If you don’t have a large online presence or your information isn’t easy to find with a few Internet searches, then that can put you at a disadvantage to your consumer market. Those kinds of interactions are important to keep in mind, as it’s a fairly new way of doing things.
And finally, changes in the workplace today are even going so far as to change how the workplace itself looks on a regular basis. You can tell by taking a look at some of the most successful companies and their employees. They don’t spend a lot of time behind desks anymore. Instead, they try to use collaborative spaces to make it easier to work together on ideas and business solutions. These spaces can be open tables where colleagues can work together to map out information and plans for a meeting. It gives them a space away from their desks to do work but with more freedom. It can also be digital spaces that allow people to work together or have all of their information stored in the same place. A simple example is a shared folder or file on Google Drive that can be accessed and worked on from almost anywhere, even when you’re not in the office. Even the rise of working remotely has affected the traditional workplace, and has a lot of potential to keep changing it in the coming years.
A lot of these workplace changes have to do with the rise in technology, and the additional rise of the millennial generation in the workforce. Although some of these changes were due to a lack of efficiency, they were made possible and encouraged due to the tech-savvy workers coming into the office. While they’re considered to be the entitled and lazy generation, they do their best work when things are running efficiently. And that’s the kind of people you want working in today’s ever changing workplace.