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Increasing Sales Without Cold Calling

One of the most infamous words in business is “cold calling.” Cold calling is usually about 2% effective--which means that out of every 100...

How To Improve Your Customers Experience with Your Brand

Some people say that customer service is the most important thing that you need to focus on in business. Others say that customer service...

5 CX Myths That Can Destroy Brand Reputation

In the last several years, the rise of customer experience as the main focus of most digital marketing campaigns has resulted in the proliferation of various CX...

How Context Drives Great Customer Experience

Organizations know how crucial the level of customer experience is in the pursuit of business goals. Gartner’s CX studyreleased last May reports that 75% of organizations...

Top 9 Customer Experience Trends to Stay Competitive

This column is authored by Kalpana Arya, Content Expert with Techpillar. In the modern scenario, businesses strive to create the best experiences for its buyers by...

The CEO guide to customer experience

  Companies that create exceptional customer experiences can set themselves apart from their competitors.   What do my customers want? The savviest executives are asking this question...

Customer Experience vs User Experience: Why the difference matters

  User experience is not the same as customer experience. While most designers directly influence the UX, they also need to understand the larger context of...



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