There are so many businesses all over the world that are using landline phones for their daily operations. Like any other product, landline phones have their advantages and disadvantages. You need to have this information at your fingertips so as to make an informed decision. Before we start analyzing these pros and cons, it’s prudent to begin by looking at the alternative of the landline phones for your business.

A clear alternative to the use of landline phones is the mobile or cell phone service. Some company may decide to meet part of the employees’ cell phone bill or even buy cellphones for their employees. The use of cell phones is not the only thing that has been making landline phones absolute. We also have the involvement of technology. The use of voice over internet protocol (VoIP) services have been becoming more reliable than ever. An increasing number of small enterprises have been turning to Skype and Google Voice in handling their business calls. It is wise to understand the difference between these two services if you want to make informed business decisions.

Pros of Having a Landline for Your Business

The first advantage of having the landline for your business is the aspect of internet connectivity. You cannot run away from the fact that internet services are low at some time. This may be the major undoing of relying on VOIP services. You will be without the phone service if your internet is down and you rely on VoIP for your communication. There are some ways of handling such situations like going to work from a coffee shop all day long. However, the ideal solution is going for landline phones because the system will not fail because your internet is low. This high level of reliability is what makes people still keep landline phones in their businesses. It’s the best way to go if you don’t want to be a victim of the inconveniences that come up due to a poor internet connection.

The other advantage of having a landline for your business is of high quality. You can be sure of having the same great voice from this service even when your area is having bad service. Unlike cell phones, the landline system will not drop your calls because of poor services.  This is a dependable service especially if you are looking for clarity. You will be able to communicate with your peers in a very clear manner.

Cons of Having a Landline for Your Business.

The first obvious disadvantage of the landline system is the cost. The traditional landline service is more costly in comparison to VoIP services. In fact, you can get some of the VoIP services at exclusively no cost. For instance, you can decide to download Skype and make conference calls at no cost. The only thing you will pay is an additional monthly fee if you want to get video conference calls. This is not the case when you are dealing with landline phones. You must purchase the handsets and look for a professional to come and help with the installations. You will also pay periodic subscriptions to keep the service running.

The other disadvantage of landline phones is decreased mobility. You will not have the kind of portability that you find in cell phone and VoIP services. The handsets are placed on your desk and you will be tied there as you wait for your client to make a call. You will not be able to go anywhere as is the case with your laptop or cell phone. This lack of flexibility is what makes most people avoid the use of landline phones in their businesses.


With all this information, you are now in a better position to decide whether you will install landline phones in your business or not. It is good to understand the pros and cons of each communication system for you to be able to make an informed decision. Some business owner prefers to mix the use of all these communication systems (VoIP, landline phones, and cell phones. However, it all depends on the urgency of communication in your organization and your financial muscles. The most important thing is to have a reliable communication line in your business.